What is the NCE programme?

The New Commerce Experience (NCE) is Microsoft’s updated system of providing licences to businesses.

This is similar to the legacy CSP program but contains a number of key differences.

See our How will changes to the CSP program impact Microsoft Partners? blog for more details on how you could be impacted, or submit you're own question using the form below.

FAQs on NCE and CSP

• Is NCE replacing CSP?
• Can customers stay on CSP?
• Can licenses be cancelled on the NCE program?
• Will customers get a full refund if they cancel within 168 hours?
• Can NCE licences be decreased during the term?
• What does NCE and CSP mean for your contracts?
• Is there any way around the inflexibility of NCE cancellation or subscription changes?