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Business Applications and...

This is the tenth instalment in this year’s Microsoft Partner Insights, our annual...

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How can Microsoft Partners...

Microsoft pays out millions of dollars per annum in rebates to Microsoft Partners. How...

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12 essential policies for...

Okay, you’ve just started your company or you’re ready to get your HR boots on and sort...

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6 FAQs about Service Level...

If you think a simple managed services agreement between you and your customer is all you...

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5 FAQs about Letter of...

1. What is a Letter of Agreement?

A Letter of Agreement is a 4 page document which sets...

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Could ‘best’ endeavours cost...

Entering into a mutually beneficially commercial contract with like-minded partners is a...

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10 essentials in a Letter of...

Congratulations! You’ve just landed a brand-new client, what now?

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What does NCE and CSP mean...

We suggest the wording in your contracts is updated to reflect these new changes.

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Is there any way around the...

Regardless of the length of term, seat cancellations and reductions will not be allowed...

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Can NCE licences be decreased...

Yes if they pay an uplift of 20% but otherwise no.

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Can licenses be cancelled on...

Yes, but the timeframe in which customers are able to do so will be severely limited.

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Is NCE replacing CSP?

In short, yes. The Cloud Solutions Provider program is being phased out, and this will...