Professional Services Agreement
Why you need a Professional Services Agreement
Customers seek professional services to provide them with unique, speedy, highly specialised and skilled work. If you provide a professional service to your clients, you want a framework agreement that can work to your pace and level.
What is a Professional Services Agreement?
The Professional Services Agreement will work alongside a Statement of Work to tell the story of your project. In it, both parties will be able to answer questions on responsibilities, delays, ownership, payment and disputes.
Frequently Asked Questions
Q: What do you need to know about a Professional Services Agreement?
A: The top three things you want to find out when you approach a Professional Services Agreement is the Scope of work, Payment terms and Liabilities.
Q: What is a professional service?
A: Most commonly a professional service could be described as a job performed by a skilled contractor, someone with specific training or experience. A lawyer is a professional service provider for example. In the IT world, professional services are required for technical jobs like software/hardware implementation, website development, training, introducing and consultation.
Professional Services Agreement document contents
2. Provision of Services
3. Statement of Work
4. Responsibilities of Supplier
5. Responsibilities of Client
6. Project Organisation
7. Price and Payment
10. Intellectual Property Rights
11. Exclusions, Limitations of Liability, Warranties and Indemnities
12. Change Request Procedure
14. Client Personal Data
15. Term and Termination
16. Force Majeure
17. Entire Agreement
18. Staff Transfer and Non-Solicitation
19. Anti Bribery and Modern Slavery
22. Third Party Rights
23. Dispute Resolution
27. Governing Law and Jurisdiction
Get the key facts of the Managed Services Contract
For these Microsoft Partners
- Managed Services Provider
- ISV, Software, Apps and IP
- System Integrators Professional Services Consultancy Partners
- Hosting Partners
- Licensing Partners
This is a 'Forever template'
We will continually update this template with the frequent Microsoft updates such as CSP and other flow down terms, plus we will update the relevant terms to ensure you can claim as many rebates as possible, and get recognised by Microsoft such as CPoR, (Claims Partner of Record) DPoR (Digital Partner of Record), and PAL (Partner Admin Link).
We will also continually update this template as the law changes, for example, GDPR (General Data Protection Regulation) and the effects of Brexit on our laws, as we untangle ourselves from the European Union.