Cloud Service Provider Customer Agreements

Cloud Service Provider Customer Agreements for Technology Businesses

Why do you need a Cloud Service Provider Customer Agreements?

Microsoft Cloud Service Providers (CSPs) need to have a contract in place with their customers that flow terms set by Microsoft between all three parties. This agreement will determine the scope of engagement, licencing and fees.

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What is a Cloud Service Provider Customer Agreements?

Microsoft CSPs offer their clients different licences and support services. This makes it important to have a CSP Customer Agreement that works with your unique offering. It is difficult to find an online template to suit these specific needs... fortunately Law 365 work with CSP everyday!

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Cloud Service Provider Customer Agreements

Table of contents

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Table of Contents

Key facts

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Frequently Asked Questions

In short, yes. The Cloud Solutions Provider program is being phased out, and this will include a change to the name as well.

What was previously known as the CSP program will shift to NCE (New Commerce Experience), and CSP will therefore become a legacy program.

The NCE program is live meaning that new clients are brought onto the NCE model. However existing customers on the legacy CSP can auto renew on the CSP agreement if you do not manually move them across to NCE.

Used by
  • Managed Services Providers
  • ISV, Software, Apps and IP
  • System Integrators Professional Services Consultancy Partners
  • Hosting Partners
  • Licensing Partners
Contracts explained

Other documents we can help you with...

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Managed Services Contract

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Statement of Work

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Letter of Agreement

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