Cloud Service Provider Customer Agreements

Cloud Service Provider Customer Agreements for Technology Businesses
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Why do you need a Cloud Service Provider Customer Agreements?

Microsoft Cloud Service Providers (CSPs) need to have a contract in place with their customers that flow terms set by Microsoft between all three parties. This agreement will determine the scope of engagement, licencing and fees.

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What is a Cloud Service Provider Customer Agreements?

Microsoft CSPs offer their clients different licences and support services. This makes it important to have a CSP Customer Agreement that works with your unique offering. It is difficult to find an online template to suit these specific needs... fortunately Law 365 work with CSP everyday!

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Table of contents

View the contents of a Cloud Service Provider Customer Agreements

Key facts

Get the key facts for a Cloud Service Provider Customer Agreements

Frequently Asked Questions

A: In short, yes. The Cloud Solutions Provider program is being phased out, and this will include a change to the name as well.

What was previously known as the CSP program will shift to NCE (New Commerce Experience), and CSP will therefore become a legacy program.

A: The NCE program is live meaning that new clients are brought onto the NCE model. However existing customers on the legacy CSP can auto renew on the CSP agreement if you do not manually move them across to NCE.

This is a “Forever Template”

We will continually update this template with the frequent Microsoft updates such as CSP and other flow down terms, plus we will update the relevant terms to ensure you can claim as many rebates as possible, and get recognised by Microsoft such as CPoR, (Claims Partner of Record) DPoR (Digital Partner of Record), and PAL (Partner Admin Link).

We will also continually update this template as the law changes, for example, GDPR (General Data Protection Regulation) and the effects of Brexit on our laws, as we untangle ourselves from the European Union.

Used by
  • Managed Services Providers
  • ISV, Software, Apps and IP
  • System Integrators Professional Services Consultancy Partners
  • Hosting Partners
  • Licensing Partners
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