Executive Performance Coaching Resources

Frequently Asked Questions

• What is coaching?

  Some people think of coaching as though the coach offers ‘magic solutions’ to all your business issues. There are some advisors who deliver this in a coaching style but that isn’t true coaching. Coaching enables you the person being coached to tap deep within your own wisdom and knowledge to find your answers. Those answers then come with truer purpose and more ownership and create a lifetime of good habits and thinking.
  
  The other amazing benefit of coaching is that after some time, you learn how to coach others, namely the teams you manage or as a leader of an organisation, how to lead better. Gone are the days of a micro manager, and so it is important for a manager or leader to understand how to raise awareness of ownership of ideas, roles and responsibilities and to help people find their own purpose.

• Will coaching fix my problems fast?

  As explained above, it’s not the essence of coaching to deliver solutions from your coach to you as to how to ‘fix the issue.’ In truth, no one really can do this but you. It takes time but every session will provide an ‘a-ha!’ moment- it’s truly addictive because what you discover about yourself is sometimes greater a reward than anything else. Life is a journey not a destination and that’s how coaching is approached.

• I am worried about my information being shared around the group at Law 365 or even another client. How do you keep our coaching sessions confidential?

  The coaching that you do with our coach is completely confidential and no information will be shared with anyone at Law 365 and definitely not any other clients or anyone else. Our coach is accredited by the International Coaching Federation (ICF) and is bound by their code of ethics to work confidentially with all clients. You will be asked to sign a Law 365 confidentiality agreement and contract with your coach which will ensure confidentiality is maintained at all times.

• How will my information be stored?

  All information provided to us which may be deemed “personal data” under the UK personal data protection laws shall be dealt with in accordance with our Privacy Policy (as applicable). Our own internal Data Protection Policy and always in accordance with the UK’s personal data protection laws.
  
  Your details will be retained on our secure systems for as long as may be necessary. Where you no longer receive coaching from us your details, which were used for receipt of coaching, shall be permanently deleted following the 1st anniversary of your last coaching session with us.

• What qualifications does your coach have?

  Our coach, Louise Otton is a Post Graduate qualified Executive Coach from the University of Chester and Barefoot Coaching.  She is accredited by the International Coaching Federation (ICF).  Louise is also qualified in various psychometric tools including Myers Briggs Type Indicator (MBTI) and Emotional Intelligence 360 and is also a Mental Health First Aider.  

  Louise also holds a BSc in Early Childhood Studies (Child Psychology) and has spent 15 years working at global investment banks and management consultancies in marketing and communications in London before requalifying to become a coach. See Louise’s full bio for more information: Meet our Executive Performance Coach

• How are payments made?

  For subscription clients you can use credits in the same way as you do for legal services and the credits can been applied across both services. For adhoc clients, coaching is paid for in the same way based on the service required.  All cost will be discussed with your coach based on your individual requirements.  

  Please reach out to Louise if you have any other questions at all: louise@law365.co