Will customers get a full refund if they cancel the NCE program within 7 days?

Not necessarily. A pro-rated refund will be issued if licences are cancelled within the first 7 day period.

Further reading

See our How will changes to the CSP program impact Microsoft Partners? blog for more details on how you could be impacted, or submit you're own question using the form below.

FAQs on NCE and CSP

• What is the NCE programme?
• Is NCE replacing CSP?
• Can customers stay on CSP?
• Can licenses be cancelled on the NCE program?
• Can NCE licences be decreased during the term?
• What does NCE and CSP mean for your contracts?
• Is there any way around the inflexibility of NCE cancellation or subscription changes?